Design Patterns for Enhancing User Trust and Transparency in AI-Powered Products

🗨️ Overview 

This interactive workshop by GDG Cloud Hong Kong, co-organizing with Women Techmakers Hong Kong and PERSPECTIVES, will explore the importance of fostering user trust and transparency in the design and development of AI-powered products by leveraging well-established design patterns. By focusing on the "Mental Model" and "Transparency" principles of user-centric design, we will discuss practical strategies to help users understand how the AI system works and its limitations, while ensuring the decision-making process is clear and understandable.

📌 Objectives

．Understand the unpredictable nature of AI and its implications for product design and development

．Explore techniques for enhancing transparency and fostering trust in AI-powered products using design patterns

．Discuss the ethical considerations surrounding the deployment of AI-powered products

．Identify strategies for addressing the unique user personas and needs in AI-powered product development

🎯Target Audience

．This interactive session is designed for user researchers, product managers, UX designers, tech leads and other professionals interested in exploring the nuances of user research for AI-powered products. 

．While no prior experience with AI is required, a general understanding of user research principles and methods, as well as familiarity with design patterns, will be beneficial.

🉐 Expected Outcomes

．Increased awareness and understanding of the importance of mental models and transparency for AI-powered products

．Insights into practical techniques for effectively communicating the inner workings of AI systems to users using well-established design patterns

．Exploration of ethical considerations and their impact on building trust in AI-powered products

．Actionable strategies for addressing diverse user needs and personas in the context of AI-powered product development

．As a thought starter to provide qualitative and quantitative input for a follow-up interactive session about Google's responsible AI practices in GDG Cloud HK DevFest 2024