Business Problem:

We see a wider adoption of open source products from the developer communities across the globe for various reasons - fear of lock in, more flexibility for quick customizations, inclusivity by self contributions ..etc. This puts the product teams supporting such OSS products in a place where they need good insights of such product metrics - TFR (Time to First Response), TAT ( Turn Around Time), appreciation from the community, age of issues, areas of major concern, issues with high traffic and such.

Talk Scope:

The talk would be centered around creating a data pipeline for fetching the data from the OSS platform and getting it ready for some analytics. This solution would be leveraging GCP as much as possible.