Weekly Class #1 Product Management: In-Depth Exploration of Customer Understanding

GDG on Campus Universitas Gunadarma - Depok, Indonesia

In this session, you’ll master the art of creating user personas and journey maps to understand customer needs, enhance experiences, and refine your approach. A must-attend for product managers ready to lead with impact! 🚀

Nov 29, 2024, 12:30 – 2:30 PM (UTC)

216 RSVP'd

Key themes

Career DevelopmentCertification Study GroupWorkshop / hands-on session

About this event

Join us for an insightful session focused on Unlock the power of customer insights to drive impactful product decisions. In this event, we’ll explore how to craft detailed user personas to represent specific customer segments, capturing their unique traits and behaviors. Learn how to create customer journey maps that visualize user interactions with your product, identify critical touchpoints, and uncover pain points. These tools will help you refine your product strategies, improve user experience, and deliver solutions that truly meet customer needs. Perfect for product managers aiming to lead with a customer-first mindset! 💡📢

Speaker

  • Firyan Fatih Fadilah

    Product Management Associate GDGOC UG 2024

Organizers

  • Zacky Aldi Andari

    Community Lead

  • Azra Hudaya

    Vice Community Lead & Vice President of Technology

  • Yohanes Raka Nugroho

    Google Developer Group at Universitas Gunadarma

    Vice President of Operation

  • Daniswara Rizky

    Vice President of Marketing

  • Livia Christiani

    Supervisor Growth Marketing

  • Muhammad Sheva Kurnia Meazza

    Supervisor Creative Design

  • Fadillah Rasyidin Frediant

    Project Management Supervisor

  • Agrieva Xananda

    Bawor Seni Internasional

    Supervisor Web Dev

  • Andira Attaya Radiansyah Putri

    Supervisor UI/UX Design

  • Anaf Naufalian

    Dalsicore

    Supervisor Mobile Dev