Weekly Class #1 Product Management: In-Depth Exploration of Customer Understanding

GDG on Campus Universitas Gunadarma - Depok, Indonesia

In this session, you’ll master the art of creating user personas and journey maps to understand customer needs, enhance experiences, and refine your approach. A must-attend for product managers ready to lead with impact! 🚀

Nov 29, 12:30 – 2:30 PM (UTC)

216 RSVP'd

Key Themes

Career DevelopmentCertification Study Group

About this event

Join us for an insightful session focused on Unlock the power of customer insights to drive impactful product decisions. In this event, we’ll explore how to craft detailed user personas to represent specific customer segments, capturing their unique traits and behaviors. Learn how to create customer journey maps that visualize user interactions with your product, identify critical touchpoints, and uncover pain points. These tools will help you refine your product strategies, improve user experience, and deliver solutions that truly meet customer needs. Perfect for product managers aiming to lead with a customer-first mindset! 💡📢

Speaker

  • Firyan Fatih Fadilah

    Product Management Associate GDGOC UG 2024

Organizers

  • Raihan Pramuditama

    Chief Executive Officer (Lead)

  • Iman Kurnia

    CEO Office

  • Dewi Anggreni Sitepu

    Gunadarma University

    CEO Office

  • sasya rheina

    Chief Product Officer (CO Lead)

  • Nabila Khyarotunnisa

    Chief Marketing Officer

  • Pricillia Jihaan

    Chief Operating Officer

  • Sabrina Azka Zibrija

    VP of Administration and Management

  • Muhammad Nazhan Azka

    VP of Research and Development

  • Hellen Mutoharoh

    VP of Human Resources

  • Zahra Adinda Yaskur

    Gunadarma University

    VP of Project Management

  • Nadira Atshifa

    VP of Academics

  • Dina Safira

    VP of Growth Marketing

  • Azra Hudaya

    VP of Creative Design

  • 2EA06_Lelyta Ayu Andini

    VP of Community Management

  • GDG on Campus Gunadarma University

    Community Management

  • Faizal Maulana

    Associate Web Development

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