Weekly Class #1 Product Management: In-Depth Exploration of Customer Understanding

GDG on Campus Universitas Gunadarma - Depok, Indonesia

In this session, you’ll master the art of creating user personas and journey maps to understand customer needs, enhance experiences, and refine your approach. A must-attend for product managers ready to lead with impact! 🚀

Nov 29, 2024, 12:30 – 2:30 PM (UTC)

216 RSVP'd

Key Themes

Career DevelopmentCertification Study GroupWorkshop / hands-on session

About this event

Join us for an insightful session focused on Unlock the power of customer insights to drive impactful product decisions. In this event, we’ll explore how to craft detailed user personas to represent specific customer segments, capturing their unique traits and behaviors. Learn how to create customer journey maps that visualize user interactions with your product, identify critical touchpoints, and uncover pain points. These tools will help you refine your product strategies, improve user experience, and deliver solutions that truly meet customer needs. Perfect for product managers aiming to lead with a customer-first mindset! 💡📢

Speaker

  • Firyan Fatih Fadilah

    Product Management Associate GDGOC UG 2024

Organizers

  • GDG on Campus Gunadarma University

    Community Management

  • Faizal Maulana

    Supervisor of Web Development

  • NABILA ALAWIYAH

    Leader

  • Zacky Aldi Andari

    Supervisor of Project Management

  • Naufal Fahmi Fadhillah

    VP of Opreations

  • Ary Budiarto

    Project Management Associate