GDG on Campus Universitas Gunadarma - Depok, Indonesia
In this session, you’ll master the art of creating user personas and journey maps to understand customer needs, enhance experiences, and refine your approach. A must-attend for product managers ready to lead with impact! 🚀
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Join us for an insightful session focused on Unlock the power of customer insights to drive impactful product decisions. In this event, we’ll explore how to craft detailed user personas to represent specific customer segments, capturing their unique traits and behaviors. Learn how to create customer journey maps that visualize user interactions with your product, identify critical touchpoints, and uncover pain points. These tools will help you refine your product strategies, improve user experience, and deliver solutions that truly meet customer needs. Perfect for product managers aiming to lead with a customer-first mindset! 💡📢
Product Management Associate GDGOC UG 2024
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