Automate Interactions with Contact Center AI - Google Cloud Skills Boost

ShiftKey Labs, 6050 University Ave, Halifax, B3H 4R2

Bring your laptop we are going on a step by step Machine learning and AI skills adventure.

Oct 17, 2022, 8:00 – 10:00 PM


Key Themes

CloudMachine LearningRoad to Google Developers Certification

About this event

Earn a skill badge by completing the Automate Interactions with Contact Center AI quest

where you will learn about the features of Contact Center AI, including how to build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent.

A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.



Monday, October 17, 2022
8:00 PM – 10:00 PM UTC


  • Shereef Marzouk

    DaySmart Software Inc.

    Team Lead Full Stack Engineer


  • Shereef Marzouk

    DaySmart Software Inc.

    GDG Organizer / Founder

  • Radwa Mohamed


  • Hadear Marzooque

    H.M. Immigratr

    Talent & Immigration Consultant

Contact Us

Featured Attendees

  • Dharminsinh Rathod

    Dalhousie University

  • Ramandeep Singh

    Dalhousie University