Automate Interactions with Contact Center AI - Google Cloud Skills Boost

ShiftKey Labs - 6050 University Ave Halifax, B3H 4R2 - View Map GDG Halifax
Mon, Oct 17, 5:00 PM (ADT)

38 RSVP'ed

Bring your laptop we are going on a step by step Machine learning and AI skills adventure.

About this event

Earn a skill badge by completing the Automate Interactions with Contact Center AI quest

where you will learn about the features of Contact Center AI, including how to build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent.

A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.



Monday, Oct 17
5:00 PM - 7:00 PM (ADT)


ShiftKey Labs
6050 University Ave HalifaxB3H 4R2


  • Shereef Marzouk

    Shereef Marzouk

    DaySmart Software Inc.

    GDG Organizer / Founder

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  • Radwa Mohamed

    Radwa Mohamed


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  • Hadear Marzooque

    Hadear Marzooque

    H.M. Immigratr

    Talent & Immigration Consultant

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