Complaints Analysis and Call Centre AI with Kasna and GCP

Hub Anzac Square - Rooftop, Level 7, 200 Adelaide Street, Brisbane, 4000

GDG Brisbane

Kasna CTO Troy Bebee and some of his team will be taking us on a deep dive into some real-world applications of AI and Machine Learning, including analysis and processing of call centre interactions and complaints.

May 12, 2021, 7:00 – 10:00 AM

1 RSVP'd

Key Themes

Machine Learning

About this event

Join GDG Cloud Brisbane and Kasna at our first in-person MeetUp in over a year!

Kasna CTO Troy Bebee and some of his team will be taking us on a deep dive into some real-world applications of AI and Machine Learning, including analysis and processing of call centre interactions and complaints.

5-6pm Welcome, GDG update, drinks and nibbles

6-7pm Presentation with Q&A

7-8pm Mingling, drinks and swag

Kasna is a Melbourne-based Google Cloud Premier Partner consultancy. Often collaborating with their sibling brands Eliiza and DigIO, they have developed GCP solutions across a number of verticals for some of Australias largest enterprises, including 3 of the 4 big banks.

This is a rare chance for anyone with an interest in AI/ML or language processing to take a deep dive into some of those innovative solutions.

When

When

Wednesday, May 12, 2021
7:00 AM – 10:00 AM UTC

Organizers

  • Ian Brown

    Kasna

    Community Organiser

  • Anky An

    Arq Group

    Community Organiser

  • JATINKUMAR HIRAPARA

    Community Organizer

    CEO

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