Complaints Analysis and Call Centre AI with Kasna and GCP

Hub Anzac Square - Rooftop - Level 7, 200 Adelaide Street Brisbane, 4000 - View Map GDG Brisbane
Wed, May 12, 2021, 5:00 PM (AEST)

1 RSVP'ed

Kasna CTO Troy Bebee and some of his team will be taking us on a deep dive into some real-world applications of AI and Machine Learning, including analysis and processing of call centre interactions and complaints.

About this event

Join GDG Cloud Brisbane and Kasna at our first in-person MeetUp in over a year!

Kasna CTO Troy Bebee and some of his team will be taking us on a deep dive into some real-world applications of AI and Machine Learning, including analysis and processing of call centre interactions and complaints.

5-6pm Welcome, GDG update, drinks and nibbles

6-7pm Presentation with Q&A

7-8pm Mingling, drinks and swag

Kasna is a Melbourne-based Google Cloud Premier Partner consultancy. Often collaborating with their sibling brands Eliiza and DigIO, they have developed GCP solutions across a number of verticals for some of Australias largest enterprises, including 3 of the 4 big banks.

This is a rare chance for anyone with an interest in AI/ML or language processing to take a deep dive into some of those innovative solutions.

When

Wednesday, May 12
5:00 PM - 8:00 PM (AEST)

Where

Hub Anzac Square - Rooftop
Level 7, 200 Adelaide Street Brisbane4000

Organizers