In this session we will explain what we have learned by developing our bot. The importance of humanizing a conversation which objective is to help people and how can we get to create a natural and human conversation, without machine learning or artificial intelligent. Focusing on a conversational design, using UX methods and Dialogflow platform to bring it alive by working through Whatsapp platform. Es una sesión totalmente online y organizada por GDG Spain. La sesión será impartida por Sergio Casero (@sergioch23), Jacobo Conejo (@JacoboCL) y HT (@HyaiHT) Más info: https://blog.gdg.es/2020/03/yomequedoencasa-charlas-por-streaming.html
We also will show the different between chat or voice, the code and how it actually works.